​Cancellation & Refund Policy
At Digital Hospitality, we strive to provide exceptional services to our clients. However, we understand that circumstances may arise where you need to cancel or request a refund. Please review our cancellation and refund policy outlined
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Please note that this cancellation and refund policy applies to services provided by Digital Hospitality and may not cover third-party products or services. Third-party providers may have their own cancellation and refund policies, which you should review independently.
1
​Cancellation of Services:
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If you wish to cancel our services, please notify us in writing or via email as soon as possible.
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Depending on the nature and stage of the services provided, cancellation fees may apply. These fees will be communicated to you at the time of cancellation.
2
Refund Policy:
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Refunds are handled on a case-by-case basis, taking into consideration the specific circumstances and services provided.
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If a refund is deemed appropriate, it will be processed using the original payment method, unless otherwise agreed upon.
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Please note that any third-party costs or expenses incurred by Digital Hospitality on your behalf may be deducted from the refund amount.
3
​Unused Services or Partial Completion:
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In cases where services are partially completed or unused, a partial refund may be considered, subject to evaluation.
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The refund amount will be determined based on the work completed, costs incurred, and any applicable cancellation fees.
4
Non-Refundable Services:
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Certain services or products provided by Digital Hospitality may be non-refundable. These include but are not limited to domain registrations, hosting fees, software licenses, or third-party services procured on your behalf.
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Any non-refundable services will be clearly communicated to you before their purchase or implementation.
5
​Changes to Services:
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If you request changes or modifications to the scope of services agreed upon, additional charges may apply.
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Any adjustments to the services provided will be communicated to you, including any impact on the timeline and costs.
6
Disputed Charges:
​If you have concerns or disputes regarding charges or billing, please contact us promptly to address the issue. We will work with you to resolve the matter in a fair and reasonable manner.
Get in Touch
​If you have any questions or require further clarification regarding our cancellation and refund policy, please reach out to us through the provided contact details.