Cancellation & Refund Policy
At Digital Hospitality, we strive to provide exceptional services to our clients. However, we understand that circumstances may arise where you need to cancel or request a refund. Please review our cancellation and refund policy outlined
Please note that this cancellation and refund policy applies to services provided by Digital Hospitality and may not cover third-party products or services. Third-party providers may have their own cancellation and refund policies, which you should review independently.
1
Cancellation of Services:
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If you wish to cancel our services, please notify us in writing or via email as soon as possible.
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Depending on the nature and stage of the services provided, cancellation fees may apply. These fees will be communicated to you at the time of cancellation.
2
Refund Policy:
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Refunds are handled on a case-by-case basis, taking into consideration the specific circumstances and services provided.
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If a refund is deemed appropriate, it will be processed using the original payment method, unless otherwise agreed upon.
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Please note that any third-party costs or expenses incurred by Digital Hospitality on your behalf may be deducted from the refund amount.
3
Unused Services or Partial Completion:
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In cases where services are partially completed or unused, a partial refund may be considered, subject to evaluation.
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The refund amount will be determined based on the work completed, costs incurred, and any applicable cancellation fees.
4
Non-Refundable Services:
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Certain services or products provided by Digital Hospitality may be non-refundable. These include but are not limited to domain registrations, hosting fees, software licenses, or third-party services procured on your behalf.
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Any non-refundable services will be clearly communicated to you before their purchase or implementation.
5
Changes to Services:
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If you request changes or modifications to the scope of services agreed upon, additional charges may apply.
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Any adjustments to the services provided will be communicated to you, including any impact on the timeline and costs.
6
Disputed Charges:
If you have concerns or disputes regarding charges or billing, please contact us promptly to address the issue. We will work with you to resolve the matter in a fair and reasonable manner.
Get in Touch
If you have any questions or require further clarification regarding our cancellation and refund policy, please reach out to us through the provided contact details.